Frequently asked questions

1. Press and hold the button for three seconds until the light flashes.
2. Open Settings > Bluetooth on your phone.
3. Tap "Drowsie" to pair. Not seeing it? Press the button once so it appears (the light blinks).
4. Open the Drowsie app and press play.

The full walkthrough lives at drowsie.com/begin.

About 5 minutes: charge it, pair it, slide it under your pillow. The step-by-step guide is at drowsie.com/begin.

Turn it off and on again, make sure it's charged, then hold the button for at least three seconds. Still stuck? Email hello@drowsie.com and we'll sort it out.

Under your pillow. It's about the footprint of a phone and thin enough that you won't feel it — slide it under, and the sound comes up through the pillow to you alone.

No. Only you hear it — the sound stays under your pillow, so your partner hears nothing. No earbuds, no room noise.

With the USB-C port tucked under the zip cover. A full charge takes about 5 hours from any USB source. The light pulses while it's charging and turns steady when it's full.

The fabric cover is machine washable — take it off first. The speaker itself never goes in the wash.

Check Settings > Bluetooth and make sure "Drowsie" says Connected. The app pauses itself if the speaker disconnects, so nothing blasts out of your phone in the middle of the night.

Yes — the sound library plays through headphones or any speaker. But the sleep tracking lives in the Drowsie speaker itself, so Autopilot and the smart alarm need it under your pillow.

The full sound library — soundscapes, sleep stories, meditations, and programs — plus Autopilot, which learns the sounds that actually settle you and plays them through the night. You also get the smart alarm, weekly insights from your sleep coach, and Partner Mode.

Your V3 speaker ships with year one, and membership activates the moment you pair — no codes to type.

$199 AUD or $149 USD per year, with the speaker included in your first year. One price, everything in.

Use Drowsie on at least 30 of your first 60 nights. If it still hasn't earned its place under your pillow, contact us within those 60 nights at hello@drowsie.com and we'll refund your subscription in full — we even cover return shipping for the speaker.

The 30-night part isn't fine print: Drowsie needs roughly 30 nights of data to learn what settles you, so you'll have a real answer either way. Full details at drowsie.com/refund-policy.

Open the app, go to Profile, then Manage Subscription. That opens your Apple or Google subscription settings, where you can cancel anytime. You keep access until the end of your billing period.

Go to Profile, then Restore Purchase. If that doesn't fix it, give it a few minutes — there's sometimes a short sync delay. Still stuck? Email hello@drowsie.com with your receipt.

Ships September. Join the waitlist and we'll email you the moment checkout opens.

Nothing — shipping is free, worldwide.

Welcome back — you get a year of the app free as our thank-you, and an optional upgrade to the V3 speaker. Head to drowsie.com/upgrade and enter the email from your original order.